Conditions of Sale
GENERAL
All orders are accepted by Hills Components Ltd on these conditions of sale which supersede any other terms appearing in any previous catalogue or elsewhere, and, unless otherwise specifically agreed in writing on Hills Components Ltd documentation by a Director of Hills Components Ltd, these conditions of sale override and exclude any other stipulated or incorporated or referred to by the customer, whether in the order or during any negotiations between Hills Components Ltd and the customer.
All descriptions and illustrations contained in the Hills Components Ltd catalogue or any price list or otherwise communicated to the customer are intended merely to present a general idea of the Products, and nothing contained in any of them shall form any part of the contract between Hills Components Ltd and the customer.
PRICES
All prices quoted are 'NET TRADE' and exclude Value Added Tax. Value Added Tax will be charged at the applicable rate at the date of invoice. Whilst every effort will be made to maintain prices quoted in this catalogue, Hills Components Ltd reserves the right to effect changes without prior notice at any time before despatch.
ORDERING
To assist prompt despatch, please use the stock number shown in the coloured tint panels. Orders are executed to the customer’s exact requirements, and we do not substitute one Product for another unless instructed to do so, or unless the Product has been superseded. Hills Components Ltd does not hold a back order system, therefore out of stock items against orders will be considered cancelled unless prior arrangement has been agreed with Hills Components Ltd.
Where back orders are required, it may be necessary to impose a small delivery charge. All order quantities will be automatically rounded up to meet the MQ. (MQ = Minimum / Multiple quantity).
DELIVERY
All orders amounting to less than £70.00 NET TRADE VALUE will be subject to a minimum charge of £7.00
Delivery will normally only be made to the customer’s usual business address as notified to Hills Components Ltd.
TRANSIT DELAYS , NON-DELIVERY AND INSPECTION
In no circumstances shall Hills Components Ltd be liable to compensate the Customer in damages or otherwise for non-delivery or late delivery of the Products or any of them for whatever reason or for any loss consequential or otherwise arising from non-delivery or late delivery.
Advice should be made in writing, regarding non-delivery, damages or discrepancies within 10 days of date of invoice. Damages, shortages and other discrepancies must be made within 3 days of receipt of goods. Carriers notes must be endorsed 'unexamined' otherwise no claim can be entertained. Parcels received in damaged condition must be refused. We cannot accept any responsibility unless the above conditions are met.
WARRANTY
Hills Components Ltd warrants that it will, at it's option, replace or repair or refund the purchase price of any Product supplied by Hills Components Ltd in which under normal and proper use defects appear, subject to the claim being made in writing to Hills Components Ltd within 12 months of date of invoice, or such other period as may be indicated by Hills Components Ltd for specific products from time to time, provided that the Products are returned to Hills Components Ltd within that period suitably packaged and carriage paid.
PASSING OF PROPERTY AND RISK
The risk of loss or damage to the Products shall pass to the Customer at the time of delivery. The property in the Products shall not pass to the Customer until all sums due or owing to Hills Components Ltd by the Customer on any account have been paid.
If the Customer defaults in the punctual payments of any sums owing to Hills Components Ltd., then Hills Components Ltd shall be entitled to the immediate return of all Products sold by Hills Components Ltd. to the Customer, and the Customer hereby irrevocably authorises Hills Components Ltd. and it's employees and agents to recover the Products and to enter any premises of the Customer for that purpose. Demand for recovery of the Products by Hills Components Ltd. shall not of itself discharge either the Customer's liability to pay the whole of the price and take delivery of the Products or Hills Components Ltd's right to sue for the whole of the price.
PRODUCT AND AVAILABILITY INFORMATION
Specifications provided in the catalogue are given in good faith and to the best of Hills Components Ltd's knowledge and therefore does not constitute as a guarantee. Hills Components Ltd recommends that the Customer verifies dimensions and other data published in the Hills Components Ltd's catalogue together with future availability, before incorporating Products into designs or for other critical purposes. The Customer shall be responsible for ensuring the fitness of the Product for the Customers application. Hills Components Ltd. reserves the right without prior notice to discontinue any Product or to apply design changes or alter specifications as part of its continuous programme of Product improvement, or to assist Product availability.
PAYMENT AND NEW ACCOUNTS
New Customers wishing to open accounts are required to furnish their banker’s name and two trade references and complete Hills Components Ltd's credit application form. Initial orders for goods required must be made by cheque with order or by credit card until a credit rating has been established.
Credit terms are available (subject to satisfactory references and a completed credit application form).
Credit card payment is acceptable only on new orders. Outstanding accounts can not be settled by credit card. Hills Components Ltd. Reserve the right to decline any order under £70.00 NET TRADE VALUE where payment by credit card is to be made.
Credit terms are strictly 30 days NET. No further goods can be despatched before payment is made on overdue invoices.
Please ensure that all cheques and postal orders are made out to HILLS COMPONENTS LTD. and are crossed. All payments must be made without any set-off deduction or counterclaim.
RETURNS AND HANDLING CHARGE
No goods can be returned without Hills Components Ltd's prior consent. Subject to Hills
Components Ltd's prior consent having been obtained , Products must be returned direct to
Hills Components Ltd and not given to the company's representative unless authorised by
Hills Components Ltd. All goods returned are to be accompanied by a returns note stating:
Name and Address of Sender
Date and No. of relevant Invoice
Reason for returning goods
Nature of Fault
If any of the above conditions are not met Hills Components Ltd reserves the right to
credit the Products at the lowest sale price and apply a 15% handling charge. Goods
incorrectly ordered by Customers and returned for credit are subject to a handling charge
of 25%. Special orders placed for non-stocked items cannot be returned for credit. Where
personal collection of goods has been requested by the customer , it should be noted that
this must be done within 48 hours of arranging the collection. Goods not collected within
this period will be returned to stock and a restocking charge will be invoiced to the
customer.
ORDER CANCELLATIONS
Cancellations or part cancellation of any order can only be accepted after prior negotiation and agreement to terms which will indemnify Hills Components Ltd. against any expense incurred.
In the event of part cancellation Hills Components Ltd reserves the right to invoice for any difference in selling price applicable to the quantity despatched up to the time of cancellation.
COPYRIGHTS AND PATENTS
All products offered for resale within the Hills Components Ltd's catalogue are subject to any patent, trademark, registered design or copyright or other right of any person. The contents of the Hills Components Ltd's catalogue are the copyright of Hills Components Ltd and may not be reproduced in whole or in part without the written permission of Hills Components Ltd.
LIABILITY
There shall be no condition or warranty, expressed or implied binding Hills Components Ltd as to the quality of the goods supplied nor that they will be suitable for any particular purpose or for use under any specific conditions. Under no circumstances whatsoever will any liability be accepted for damages or consequential loss arising in connection with any goods or material of any description supplied by Hills Components Ltd.
SPECIFIC CONDITION OF SALE
Hills Components Ltd reserves the right to decline to trade with any company or person. In the event that Hills Components Ltd declines to accept an order in respect of which payment has been received, the full amount of such payment will be refunded.
EXPORT BUSINESS
These conditions do not apply to export transactions for which separate conditions of sale exist.
In the event that Products supplied within this country are ultimately exported, the customer will be responsible at their expense for obtaining any licence and complying with any export regulations within this country and the country for which the goods are destined.
DATA PROTECTION/MONEY LAUNDERING REGULATIONS
Hills Components Ltd are registered with the Data Protection Agency and may from time to time need to pass on information to our bankers/insurers.
To satisfy money laundering regulations, we may make checks on your identity and address. If we need further evidence, we will write and let you know.
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